Terms of service

Terms and Conditions

These Terms and Conditions apply to all orders placed through our online store.

1. Provider

The provider of this online store is:
[Pezzi Files]
Email: Pezzifiles@gmail.com

2. Contract Conclusion

The presentation of products in the online store does not constitute a legally binding offer, but rather an invitation to place an order.

By submitting an order, you make a binding offer to purchase the items in your shopping cart.

The contract is concluded once we confirm your order via email.

3. Prices and Payment

All prices are final prices in Euros. No VAT is shown due to small business status (if applicable).

Payment is made using the payment methods offered at checkout.

4. Delivery and Shipping

Delivery is available worldwide (or adjust as needed).

Delivery times:

  • In-stock items: 3–7 business days

  • Pre-order items: approximately 3–4 weeks after purchase

Further details can be found in our Shipping Policy.

5. Right of Withdrawal

The statutory right of withdrawal applies. Details can be found in our Return Policy.

For personalized or custom-made products, the right of withdrawal may be limited.

6. Retention of Title

The goods remain our property until full payment has been received.

7. Liability

We are only liable for damages caused by intentional or grossly negligent behavior.

8. Final Provisions

These Terms and Conditions are governed by the laws of Italy and applicable European Union law.

If any provision of these Terms and Conditions is found to be invalid, the remaining provisions shall remain in full force and effect.